Food Service Associates / Subway

Overview:

Our food service team members are responsible for the daily operation of Top Star Express/Subway’s food service programs. They ensure that our customers are satisfied with their dining experience and the business is profitable. Successful food service associate’s will be friendly, energetic, and will work with the team to achieve store objectives, follow all safety and operating procedures, while maintaining the highest standards in food service.

 

Responsibilities (not limited to the below):

  • Provide exceptional customer service
  • Work the breakfast/lunch shift or the lunch/dinner shift
  • Follow proper guidelines for food preparation, cash handling, timekeeping, sanitation and all other procedures
  • Inspect all food items to ensure the proper temperature and freshness
  • Wrap and label all food orders
  • Perform general housekeeping including dish washing and sweeping, etc.
  • Cross-train in other areas of your assigned store (i.e. coffee bar)
  • Communicate and engage in friendly conversations with customers and team members
  • Keep strong attention to detail
  • Work in a team atmosphere and independently when needed
  • Attend training classes and food service meetings as assigned (Leads)

 

Benefits:

  • Health, Dental & Vision Insurance (Full-Time)
  • 401K Retirement Plan (after 1-year anniversary)
  • Sales Incentive Program
  • Paid Time Off (3-days after 1-year anniversary)
  • Ability to Move Up (Lead Position)
  • Discounts

 

Job Type:

  • Full-Time & Part-Time
  • Minimum of 35-hours/week (Lead Position)

 

Salary:

  • Salaries or hourly rate negotiated on experience
  • Paid bi-weekly via direct deposit or cash card

 

Requirements:

  • US Work Authorization
  • Valid Driver’s License & Reliable Vehicle (Lead Position)

Customer Service Representative

Overview:

Top Star Express Customer Service Representative’s (CSR’s) main and most important job responsibility is to provide exceptional customer service every time – we call this Convenience Done Right!  CSR’s need to be friendly, energetic, passionate and serve all our customers efficiently. Working as part of a team to assist in achieving your store’s objectives, following all safety and operating procedures, and adhering to fresh food handling guidelines and standards is also key to this role.

 

Responsibilities (not limited to the below):

  • Provide exceptional customer service
  • Sweep, mop and clean as necessary
  • Keep store neat and orderly (including bathrooms and forecourt)
  • Follow proper guidelines for food preparation, cash handling, timekeeping, sanitation and all other procedures
  • Cross-train in other areas of your assigned store (i.e. food service)
  • Adhere to loss prevention guidelines
  • Communicate and engage in friendly conversations with customers and team members
  • Keep strong attention to detail
  • Work in a team atmosphere and independently when needed

 

Benefits:

  • Health, Dental & Vision Insurance (Full-Time)
  • 401K Retirement Plan (after 1-year anniversary)
  • Sales Incentive Program
  • Paid Time Off (3-days after 1-year anniversary)
  • Ability to Move Up
  • Discounts

 

Job Type:

  • Full-Time & Part-Time

 

Salary:

  • Starting wage is at $10/Hour
  • Paid bi-weekly via direct deposit or cash card

 

Requirements:

  • US Work Authorization