Customer Service Representative

Full-Time, Part-Time
Multiple Locations
Posted 3 weeks ago

Overview:

Top Star Express Customer Service Representative’s (CSR’s) main and most important job responsibility is to provide exceptional customer service every time – we call this Convenience Done Right!  CSR’s need to be friendly, energetic, passionate and serve all our customers efficiently. Working as part of a team to assist in achieving your store’s objectives, following all safety and operating procedures, and adhering to fresh food handling guidelines and standards is also key to this role.

 

Responsibilities (not limited to the below):

  • Provide exceptional customer service
  • Sweep, mop and clean as necessary
  • Keep store neat and orderly (including bathrooms and forecourt)
  • Follow proper guidelines for food preparation, cash handling, timekeeping, sanitation and all other procedures
  • Cross-train in other areas of your assigned store (i.e. food service)
  • Adhere to loss prevention guidelines
  • Communicate and engage in friendly conversations with customers and team members
  • Keep strong attention to detail
  • Work in a team atmosphere and independently when needed

 

Benefits:

  • Health, Dental & Vision Insurance (Full-Time)
  • 401K Retirement Plan (after 1-year anniversary)
  • Sales Incentive Program
  • Paid Time Off (3-days after 1-year anniversary)
  • Ability to Move Up
  • Discounts

 

Job Type:

  • Full-Time & Part-Time

 

Salary:

  • Starting wage is at $10/Hour
  • Paid bi-weekly via direct deposit or cash card

 

Requirements:

  • US Work Authorization
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