Store Manager

Multiple Locations
Posted 5 years ago


The store manager position demands high standards with regards to appearance, attitude, leadership, and customer service skills necessary to successfully run any Top Star Express location. The priority is to ensure a great customer experience – this will be achieved through maintaining store standards, ensuring safety and all operating procedures are adhered to, and be creating a positive store culture for all team members and customers.


Responsibilities (not limited to the below):

  • Recruiting, interviewing and managing a team of engaged employees.
  • Train, coach and develop employees as necessary using Top Star Express training methods
  • Support, uphold, and enforce all company policies including any local, state and federal laws
  • Manage all labor and store scheduling with the store and food service areas
  • Achieve store’s sales goals set with your district manager/operations manager
  • Understand and identify the cause of shrink
  • Work effectively to control losses and help to increase profits
  • Maintain high standards of the Top Star Express image
  • Ensure practice of safety, security, and environmental procedures
  • Conduct competitive surveys and report findings to upper management
  • Complete required reports and paperwork in a timely manner
  • Order, receive, and display merchandise according to specific Top Star Express plan-o-grams, procedures, and policies
  • Properly display, rotate, and promote all shippers within the store
  • Implement promotions and suggestive sell
  • Work with vendors in accordance with company policy and procedures
  • Ensure that all areas of the store (especially the coffee area, the food service area, restrooms and forecourt) are clean, well-stocked, and ready for business
  • Delegate and oversee completion of all work on assigned shift
  • Attend training classes and manager meetings as assigned



  • Health, Dental & Vision Insurance
  • 401K Retirement Plan (after 1-year anniversary)
  • Bonus Program
  • Paid Time Off (10-days)
  • Discounts


Job Type:

  • Full-Time
  • 50-hrs/week
  • Weekends/Nights Required



  • Salaries negotiated on experience
  • Paid bi-weekly via direct deposit or cash card



  • Valid Driver’s License
  • Reliable Vehicle
  • US Work Authorization
  • Experience in management
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